Head of Operations – Modality Partnership

The Modality Partnership is a prominent NHS GP super-partnership in the UK, comprising 49 GP practices and serving over 450,000 patients across nine regions. As a super-partnership, Modality maintains the traditional NHS GP partnership model, with ownership retained by local GP partners.

Modality has been at the forefront of integrating technology into primary care, offering online consultations and removing services to enhance patient access. We aim to meet the growing needs and expectations of our patients, without losing continuity of care, and we work together to find new, innovative solutions that will provide high quality, excellent care for all.

We have evolved since our inception in 2009 to be the largest national GP super-partnership in the UK. We are proud to be a nationally recognized innovator and a leader in transforming primary care.

We have an extremely exciting opportunity to join The Modality Partnership as Head of Operations. Reporting to the Executive Partner for East Surrey, the Head of Operations will work closely with the divisional board to lead on strategic operations, workforce leadership, change management, governance and financial oversight.

This role is pivotal in ensuring our business governance, HR processes, IT infrastructure and service delivery models are robust, scalable and aligned with NHS best practices. You will be the key driver in ensuring that operational and business functions run seamlessly, optimising efficiency while maintaining high patient care standards and staff satisfaction.

We are looking to speak with committed operational leaders with an excellent track record of leading divisional day-to-day operations. You will inspire, mentor and develop our staff, leading through our care values in all you do.

In return you could be part of an upward journey, in which there is both permission and support to be innovative, at the UKs leading primary care partnership.

Our organisation recognises the importance of promoting equality and eliminating discrimination in all aspects of our operations, from recruitment and employment practices to patient care and service delivery. We especially welcome applications from candidates from the global majority, LGBTQ+ community, or those with lived experience of a disability, to strengthen the diversity of our Board so that it is representative of our team and the local population we serve. This is an exciting time to be part of our journey.

For a confidential conversation about this opportunity, please contact Finn McNulty at Hunter Healthcare, by emailing fmcnulty@hunter-healthcare.com or by calling 07966 006091.

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